Men's Advice Line service review 2020-21

When the UK’s first lockdown was announced in March 2021, domestic abuse services were presented with an unprecedented challenge. With people confined to their homes and isolated from their support networks, rates of domestic abuse spiked.

It quickly became clear that the Men’s Advice Line, the helpline for male victims of domestic abuse, would have to adapt to meet this surge in demand. Not only did the volume of calls increase dramatically, but the reasons for calling reflected the shutdown of many services, exposing a group that was more vulnerable than ever. 

To reflect on this work and show its impact, we created a Service Review documenting the ways in which the service adapted, and continues to adapt, to the challenges posed by Covid-19.